A defect card or notice can be issued by the supply authority under many different circumstances, routine inspections are carried out by supply authority representatives to ensure private power lines and poles are in good working order and not in danger of failing causing damage, injury or loss of power to other electricity customers.
If called upon to investigate a loss of power or any other situation the supply authority is required by law to issue defect notices for noncompliance or even completely disconnect power in dangerous situations.
In most cases a defect is issued for electrical components that have aged and or are failing and in danger of affecting the network or becoming dangerous, you will generally be given 30 days to repair a defect until a follow up notice is given again, failure to act upon a defect notice could result in your electricity supply being disconnected for safety reasons.
Other defects can be issued after recent works have been completed and are inspected by supply authority representatives, every time level 2 electrical works is completed a notification of service work form must be lodged, following the lodgement of this form the works performed are inspected and if any deviations from the rules are found a defect is issued to the contractor who performed the works along with the required repairs.
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